Zoho SalesIQ
SalesIQ
Product Rating
4.5
Description:
A live chat and website visitor tracking software to engage with your website visitors in real-time and provide personalized support. Understand visitor behaviour, improve engagement, and convert them into donors with its powerful analytics and automation features.
Solutions for Non-Profits:
Be it the potential donors or your beneficiaries, converse and familiarize yourselves with your website visitors using the chat feature. This can help in resolving queries of visitors and increasing their engagement with the nonprofit's website.
With features like visitor routing, lead scoring, automatic triggers & chatbots engage with your stakeholders in the right way and improve efficiency of your communication efforts
Modules & Features
Codeless bot builder
Website support
Donor/beneficiary engagement
Chat/ Call/ Visitor Routing
Multiple messaging channels
Website visitor reports
Automatic lead scoring
Triggers for automation
Resource bots
Programmable bots
Voice note, screensharing within chat
Team collab for better support
Profanity filter